Privacy Policy
e&voud, located at Wijdstraat 4, 3421 AK Oudewater, is responsible for the processing of personal data as shown in this privacy declaration. The effective date for the validity of these conditions is 01-04-2022, with the publication of a new version the validity of all previous versions expires.
Contact details:
Wijdstraat 4, 3421 AK Oudewater
0651252827
Nicola van Baaren is the Data Protection Officer of e&voud. She can be reached by email nicola@e-envoud.nl
Personal data that we process
e&voud processes your personal data because you use our services and/or because you provide it to us yourself.
Below you will find an overview of the personal data we process:
- First and last name
- Date of birth
- Birthplace
- Address data
- Telephone number
- E-mail address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
- Location data
- Information about your activities on our website
- Data about your surfing behavior across different websites (for example because this company is part of an advertising network)
- List of customer contact details via an app
- Internet browser and device type
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without that permission, please contact us by mail info@e-envoud.nl, then we will delete this information immediately.
For what purpose and on what basis we process personal data
e&voud processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and/or advertising brochure
- To be able to call or e-mail you if this is necessary to be able to carry out our services
- Offer you the option to create an account
- To deliver goods and services to you
- e&voud also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.
Automated decision making
e&voud makes decisions based on automated processing on matters that can have (significant) consequences for people. This concerns decisions that are taken by computer programs or systems, without a person (for example an employee of e&voud) being involved. e&voud uses the following computer programs or systems:
- Webwinkelsoftware: Woocommerce
- Business email traffic: Outlook
- Payment processors: Mollie
- Shipping and logistics: PostNL
- Invoicing and accounting: Minox Online
How long we keep personal data
We keep your data as long as you are a customer of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request for forgetting. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your customer profile and documents that we have produced as a result of your assignment.
Cookies, or similar techniques, that we use
e&voud only uses technical and functional cookies. And analytical cookies that doesn’t infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that has previously been stored via the settings of your browser.
View, modify or delete data
You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send personal data that we have about you in a computer file to you or another organization mentioned by you. Do you want to use your right to object and/or right to data portability or if you have other questions/comments about data processing, please send a specified request to info@e-envoud.nl. To ensure that the request for access has been made by you, we ask you for a copy of your identity at the request to be sent. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black. This is to protect your privacy. e&voud will respond as soon as possible, but in any case within four weeks, after your request. e&voud would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Authority Personal data. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
e&voud takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us by mail info@e-envoud.nl.
